Complete Competent Care is a very professional and helpful company. We were in a desperate situation, and they completely understood, and sent us an angel named Michelle. She is warm, patient, kind, and considerate. She goes the extra mile dealing with all kinds of situations. We strongly recommend Michelle and her wonderful company.
When looking to replace my relative’s live in ,as well as the agency we were dealing with, naturally we searched the internet and read as many reviews as possible, as you might be doing right now. After reading the reviews for Complete Competent Care, we thought, as you are probably thinking right now, “This is too good to be true” Thankfully Complete Competent Care is that good.
Complete competent care did an amazing job taking care of me Post hospitalization. They were able to find a live in wonderful aid over the Christmas Holiday to keep me safe and care for while I recover. I highly recommend them to anyone needing any care!
I have been working with CCC for over 5 years. Donna, Sharon, & Marin run an amazing office. They are always supportive and there for you any time of day/night with anything you need. They are a pleasure to work for
I love working for Complete Competent Care!! I have been working for them for over 6 years now. The management is so appreciative and approachable. They treat me like family.❤️Sharon, Donna and Marion are wonderful and so are all the RNs!!
As a Geriatric Care Manager for over 35 Years, CCC is always at the top of my list. As a family run operation, they always go the extra mile, have excellent aides and have high standards. In addition to that, they are nice people and easy to deal with. I have always been satisfied and they usually exceed my expectations.
Sharon, Donna and all of the kind staff taking care of my sister are the best.Thank you for all that you have done to take care of my sister over this past year. I don't know what I would have done had you not been there in our time of great need.You are all kind and caring and I am so grateful!
Four months ago my husband and I found ourselves in a very difficult predicament. My mother-in-law, who was sick with cancer, ended up in an absolutely disgusting rehab center after a hospital stay. She was going downhill quickly. We were desperate to find her a better way to recover but we basically didn’t know where to turn. To make matters worse we live over 100 miles away and had no contacts in NJ. We decided we would find a way to have her come back to her own home to recover.I picked up my phone and searched “home health aides”. By some miracle the first company that popped up was Complete Competent Care. They had great reviews. I dialed the number and the most lovely woman named Donna answered. She could not have been more approachable or caring. She listened to all our concerns and within minutes I knew that we were making an excellent choice. We opted for round the clock care, basically the aides we hired would do 8 to 12 hour shifts.The rehab center sent mom home in an ambulette at 11 pm. The agency sent an aide named Theresa who was kind enough to accommodate this late hour and she came and stayed with me as we waited for mom to arrive. Theresa is lovely and she put me at ease instantly. She helped get everything ready and was upbeat and positive when welcoming my mother-in-law. She became a steady in our rotation.Donna ran scheduling and did her very best to try to give us aides who would match well with our situation. She understood our desire to get on a regular schedule, whereby the same aides would do the same shifts, as much as possible. This was a comfort to mom and to all of us. It was our luck that a lovely woman named Rose was our weekday aide and she and Carol became great friends, so much so that we all consider Rose a part of our family now. Rose took care of mom as if it were her own sister. She was loving and they enjoyed teasing each other. Rose also kept the house sparkling.Karen also became a part of our family. She has an open and happy disposition and she helped our mom wrap gifts at Christmas time and also helped with hosting our Christmas dinner. She even helped us organize and clean out the garage. My kids adore her. Lashandra also was a very reliable and caring aide. She was with mom many nights, as was Gillian who also demonstrated what a conscientious aide she was by sending me nightly text updates as to how our mom did through the night.I should mention that when we first called Donna we basically needed her help for 24/7 care and we needed it instantly. Since we basically dropped that huge need on her it was initially a problem to fill the weekend hours so we used another agency for weekends only for a few weeks. What a nightmare that was! On the very first shift the aide didn’t show up! Who called me? Donna! She told me not to worry and that their aide would stay as long as needed so as not to leave mom alone. I tried getting in touch with the weekend agency and it was an answering machine. Eventually the weekend aide did arrive but basically had no apology or explanation for being late! This situation occurred more than once with the second agency and I was never able to get anyone on the phone when I absolutely needed to. Each and every time we had a problem it was Donna who called me to help and more than once she had to get one of her aides to come over. In one situation Sharon, Donna’s sister and the owner of the agency, came and covered a shift!Throughout this process Donna has barely skipped a day without a call, text, check-in or friendly phone conversation. There was no issue we couldn’t discuss or that she wasn’t willing to help with -even when the problem was caused by another agency. I feel blessed to have met her and her sister Sharon and I highly highly recommend Complete Competent Care!
My name is Mike Mallia, Nick Thompson is just an email account name. If you are reading this review, STOP IMMEDIATELY AND JUST CALL CCC FOR THEIR SERVICES! We came across CCC by an internet search but Sharon, Donna and Marian could not have been more helpful if they tried. I would give them a ten stars if I could. We had used CCC for six months until my mother was placed in a nursing home and not once did CCC fall short of being totally helpful and supportive. Since I do not live near my mother, they would go above and beyond and run errands they did not have to do. Not once was there a lapse in care and the aides they have are all top notch. Thank you again Sharon, Donna and Marian, you are all the best and there when we needed you! - Mike Mallia
Donna and all her staff are wonderful. Very loving and caring home health aides my Mom and Dad has had over the past 2+ years. Would highly recommend this company they are the BEST!!!
Wonderful!! They helped me get an amazingly kind and competent home aid within two days of needing it. Super empathetic, I felt like I was dealing with family. They where flexible and accommodating, I feel extremely comfortable trusting them to care for my relative.
UPDATE:I am writing to update you about my experience at Complete Competent Care. My family worked with CCC for over 4 years. Both of my grandparents were in their nineties and needed care to stay in their home. At first we just used an hourly aide for a couple days of week. My grandmother felt so comfortable with this situation that we quickly expanded to almost daily. As my grandparents’ needs changed, CCC was able to provide us with a live-in aide and my grandparents lived with that situation for about 3 years. Throughout the experience, CCC did a great job of supporting my grandparents and, at times, me. In the beginning, my mother was part of the care team as she lived only 5 minutes away from my grandparents. Towards the end, my husband and I, who live in the Chicago area, worked with CCC to support their needs. This is a pretty difficult thing to do long-distance, but CCC really helped coordinate lots of things like online shopping, getting extra supplies during covid and once, Sharon’s husband took my grandfather to an urgent doctor’s visit! Sharon, her sister Donna and Marion were always helpful and understanding. I would definitely recommend Complete Competent Care to anyone who is thinking of care for their loved one.
I can’t thank them enough for all the personal help that the staff gave me. It was a difficult situation as the hospital and rehab kept giving me different release dates for my mom. Donna worked with all the changes swiftly. Always answered the phone. Called me to see how she was doing and made the transition back to my moms house so easy. The health aide Denny was fantastic and my mom was so appreciative. I’ve worked with other agencies in the past for my dad and not one could compete with the excellent service and care we received Thank you from the bottom of my heart.
I want to thank Complete Competent Care for the great service they aregiving our family caring for our Mom. Donna is always so supportive and helpful. The aids are terrific and very caring. Thanks so much for all youdo for us.
The CCC owners/managers have gone above and beyond to provide the right live-in aide and care for my elderly mother. The local presence and hands-on approach has been invaluable.
Thank you Donna and Sharon for the excellent care your agency provided my dad. This team never let us down. If someone was off, Donna got the shift covered. Sharon was always on top of the needs of my dads and made sure the aides were well informed. Compared to other agencies, there is no comparison. Amber and Maria , our home health care aides was amazing and wonderful ! I would highly recommend this agency to anyone.
The team at Complete Competent Care has been fabulous to us as a family. They took care of my grandparents who were in their 90s for four years; first with a daytime caregiver and then with an amazing live-in caregiver. My grandmother has since passed but my grandfather, at 98, is doing extremely well still because of the excellent care that he receives from his caregiver and the staff. They go out of their way to make sure he gets all his medications and well-being needs met. There are so many services that they provide—in home nurse check, in-home haircut. They have even gone shopping for my grandfather when he needed things during the Covid-19 outbreak and they have called me to follow up on his medications. They truly are amazing and make us feel comfortable that my grandfather is in good hands because we live far away in Chicago and are not able to check in with him as much as we like. You will be very pleased with this agency and we highly recommend them.
I can’t say enough wonderful things about competent care our Aid Millie an exceptional Caring person has been away for a month and Donna set us up with two wonderful people, I want to thank Benti and Mary for the care that they had given my mother while Millie was away. Thank you so much!!!!I want to wish all at Complete Competent Care a very Merry Christmas and a healthy New Year!!!!!
Thank you Donna and Sharon for the excellent care your agency provided my aunt who recently had to move from her home of 35 years. Amber, our home health care aide was wonderful ! I would highly recommend this agency to anyone.
Wonderful agency, Donna found Mom the perfect fit in Zonia, and always comes through for us. Very caring, responsible and professional. We highly recommend CCC, no reason to call any other agency. Thank you Donna and all for your excellent service.
Wonderful agency, Donna found Mom the perfect fit in Zonia, and always comes through for us. Very caring, responsible and professional. We highly recommend CCC, no reason to call any other agency. Thank you Donna and all for your excellent service.
Excellent response to my inquiry and interest for a home health aide for my mom. Referred to this family owned and operated agency by an industry professional with high regard for the family and heath care provided. Will keep this agency’s name and contact number close by for any future needs.
If any of you home health aides out there are looking for a very professional agency that cares for its clients AND treats its aides like family members with courtesy and respect, THEN WORK FOR CCC! It's a pleasure to work for such a great agency. I've worked for many agencies and this is by far the best
Can't say enough good things about Complete Competent Care. It's a family run agency and Donna treated us like family from the first time we spoke with her. The home health aide they sent to care for my 95 year old dad was a caring professional who delivered exceptional care and enabled him to remain at home as long as possible. Highly recommend!
Complete Competent care is number one care. I really appreciate Donna's help for my mother in law. Helena is very caring and supportive person. She knows how to handle situation with her. Kristen also very helpful too.I really thankful to Donna. If I have to recommend someone they are the first one.Patel Family
I would highly recommend this agency. My Mother Theresa was with complete competent care for eight years, until she passed on September 18, 2007 with her aid Lanora Smith at her side. (An Angel). This Agency stands by there name. Thank all of You, Thomas P. Tormey Son
Complete competent care took care of my mother for several years. The quality of care my mom received was second to none! In addition, the agency went above and beyond to make my mom’s experience exemplary. Making the decision to have someone take care of my mom was Very difficult. Complete competent care made this hard decision into one of the best decisions I have made in my life.
I would highly recommend this agency to anyone needing health care assistance. My Dad needed assistance after heart surgery. Donna did a great job in ensuring both my Dad and the aide were a good match. The aide did an outstanding job caring for my Dad. They made sure he ate right since he was on a restricted diet, ensured he did his exercises, took him to doctor appointments and anything else that my Dad needed help with. Donna always followed up to make sure everything was going well. The great care from this agency definitely helped my Dad to a successful recovery. I had tried two agencies prior to Complete Competent Care and they were not very good and were more expensive. Complete Competent Care is the place to use for health care assistance.
Complete Competent Care has been assisting my dad (Joseph) in caring for my mom, Marie, for the past three years. My husband and I live in another state, so it was so important for us to know that there were compassionate caregivers taking care of mom. Mom had Alzheimer's disease for the past five years. She passed away on September 20, 2016, and spent the last month of her life in a nursing facility, but for the past three years she has been cared for at home by my dad, and two nursing aides from Complete Competent Care, Annette and Zonia. I can't say enough about these women, especially Zonia, who continued to visit my mom even when she was in the nursing home. They treated her with love and compassion and had tremendous patience with mom when she would become agitated, as people with this disease often do. They were a great support system for my dad as well. Donna Bruno was always attentive to the family's needs, and made sure my parents were taken care of. I am so grateful to all of them for being with my parents when it was impossible for me to be with them.
If any of you home health aides out there are looking for a very professional agency that cares for its clients AND treats its aides like family members with courtesy and respect, THEN WORK FOR CCC! It’s a pleasure to work for such a great agency. I’ve worked for many agencies and this is by far the best
Kathleen Smith
June 6, 2018
Complete Competent care is number one care. I really appreciate Donna’s help for my mother in law. Helena is very caring and supportive person. She knows how to handle situation with her. Kristen also very helpful too. I really thankful to Donna. If I have to recommend someone they are the first one. Patel Family
Jayesh Patel
April 25, 2018
My Mom, Lee needed more help physically than either my father or I could handle or manage. My son-in-law contacted Complete Competent Care for assistance. From the first day they were easy to work with providing us originally with a part-time aide, Glorianne who my mother wound up viewing as a friend as well as an aide.
After a hospitalization and weeks of rehab we needed to have a live in and Gladys entered our lives. She lives in and is wonderful. She is always attentive to my mother’s need for exercise, hydration, and the taking of her Meds. We couldn’t be any happier with the way things are going.
Ginny Konefal
April 14, 2018
I would highly recommend this agency. My Mother Theresa was with Complete Competent Care for eight years, until she passed on September 18, 2007 with her aid Lanora Smith at her side. (An Angel). This Agency stands by there name. Thank all of You.
Thomas P. Tormey
March 21, 2018
Complete Competent Care took care of my mother for several years. The quality of care my mom received was second to none! In addition, the agency went above and beyond to make my mom’s experience exemplary. Making the decision to have someone take care of my mom was very difficult. Complete Competent Care made this hard decision into one of the best decisions I have made in my life.
John C
February 14, 2017
The people at this facility are extremely accommodating, caring, amazing people. Donna always tries to help with any reasonable request.
Arlene Lucante
October 15, 2017
We have had the privilege of having their services for a year. We have two great ones currently that can do more for my wife than I can. The others who have been here were very, very good.
JC
October 7, 2017
I would highly recommend this agency to anyone needing health care assistance. My Dad needed assistance after heart surgery. Donna did a great job in ensuring both my Dad and the aide were a good match. The aide did an outstanding job caring for my Dad. They made sure he ate right since he was on a restricted diet, ensured he did his exercises, took him to doctor appointments and anything else that my Dad needed help with. Donna always followed up to make sure everything was going well. The great care from this agency definitely helped my Dad to a successful recovery. I had tried two agencies prior to Complete Competent Care and they were not very good and were more expensive. Complete Competent Care is the place to use for health care assistance.
Joe Eckhardt
September 25, 2017
Shannon from Complete Competent Care was an angel sent to care for my mom, who had Alzheimer’s and osteoporosis. She was very attentive to mom’s needs and understood how to care for an Alzheimer’s patient. She bathed her, dressed her, took her on walks, enjoyed puzzles and games and most importantly spent time talking to her! Thanks to all at Complete Competent Care.
Diane Kunkel
February 15, 2017
I have experienced a number of home health care agencies in the recent years, and after having a spate of bad experiences, I was fortunately connected to Complete Competent Care, Inc. through my social worker. From the start things were surprisingly different. A representative from the agency said it was their policy, as far as I had experienced, heretofore unheard of, that before my aide was assigned to me, she and I would “meet and greet” so that we both could experience some feeling for each other. My aide, Marie, and I met and experienced immediate chemistry. I have seen her now daily,for the entire morning, for a period of time and I could not have been more satisfied. Besides being attentive and caring about my physical needs, besides being as concerned with the physical upkeep toward my living quarters ( a necessity since my challenges prevent me from the upkeep of my apartment), besides being scrupulously honest and thorough when she shops for me, perhaps the most extraordinary factor that between us is an easy banter and it feels as if a friend was stopping by to help me. I can only presume that the agency that has hired such an outstanding representative to be an employee, must be just as proud of all the people in their employ. If Marie is a representative filling that capacity, only kudos to Complete Competent Care, Inc. If my experience is that indication, I can only recommend them unqualitatively.
Karen Novick
November 11, 2016
Thank you Sharon and Donna for all your help in providing health care assistance for my mom Shirley. Your services helped us to provide needed care for her over the last year or so of her life. Her wishes were to be home and be with family. Jeanie and others were so kind to her during this time. Your company always went above and beyond to help us with every challenge!
Sharon Conley
October 30, 2016
Complete Competent Care has been assisting my dad (Joseph) in caring for my mom, Marie, for the past three years. My husband and I live in another state, so it was so important for us to know that there were compassionate caregivers taking care of mom. Mom had Alzheimer’s disease for the past five years. She passed away on September 20, 2016, and spent the last month of her life in a nursing facility, but for the past three years she has been cared for at home by my dad, and two nursing aides from Complete Competent Care, Annette and Zonia. I can’t say enough about these women, especially Zonia, who continued to visit my mom even when she was in the nursing home. They treated her with love and compassion and had tremendous patience with mom when she would become agitated, as people with this disease often do. They were a great support system for my dad as well. Donna Bruno was always attentive to the family’s needs, and made sure my parents were taken care of. I am so grateful to all of them for being with my parents when it was impossible for me to be with them.
Joseph Santostefano
October 20, 2016
The most understanding agency I have ever seen and I have worked as a aide myself. Debbie and Donna treated us just like Family!!!! Love you very much Ladies!!! Thank you!
Theresa Bailey
October 11, 2016
Wanted to post a quick review of Complete Competent Care and their staff. Donna Bruno was wonderful coordinating everything for my mother’s care. Always helpful and informative. Erin Johns is a great nurse who made my mother feel comfortable at all times, and is always available to take my calls and readily answers her phone. Lastly, but not least, is the aide herself, Lanora. A cheery lady who loves her job and always got my mother to smile. I can’t imagine trying to do all that has to be done on my own, and they are still helping me every step of the way!
Jackie Lease
July 26, 2016
Used Complete Competent Care for about 2 years. Everything from a few hours a day to 24/7. While father was resistant, the caregivers were wonderful in gaining his trust. Caring, excellent communication. Highly recommended.
Cliff Hamm
June 6, 2016
I engaged with Complete Competent Care to help with the transition from a nursing facility to home. The patient was one that was demanding and more than a bit cantankerous.
Donna took the time to understand the needs, challenges and requirements regarding the new patient in a home care setting. Donna then suggested that Dawn would be a good fit.
In a word, Dawn was amazing. Besides providing excellent and caring care for the patient, it was remarkable how she was able to gain the cooperation of the patient and have her engage in activities without argument or her usual resistance.
Complete Competent Care, Donna and Dawn have my highest recommendations as a providers of home health services.
Jack Lampman
May 17, 2016
I cannot thank all of you enough for the care you provided for my Mom, Patricia. Everyone associated with your agency was always professional and very good at their job.
Mom’s full time home health aide, Lanora, was like a gift from heaven. Mom adored her, and the feeling was mutual. They always seemed like they had fun together, even as Mom’s condition’s progressed and she required more care. Lanora always had a smile and a laugh for us, and she never complained.
Debbie, the visiting nurse, came faithfully every month, and Mom looked forward to her visits. Debbie was so warm and caring, and her visits never really seemed like “work” to her. It is easy to see that she really enjoys what she does.
Donna and Sharon in the office were always tremendously helpful. If Mom’s aide had to take a rare day off, they helped us find a substitute. They were also great at providing a caring ear just to listen.
There are certainly larger, more well known agencies which provide in home care, but they cannot match the personal, family oriented service that Complete Competent Care provides. I would recommend your agency without hesitation to anyone.
Thanks again for everything.
Kristin Gates
April 29, 2016
My mother in law was diagnosed with cancer April of 2015 and we had the pleasure of bringing her home to live out her last few months. This would not have been possible without the help of Complete Competent Care.
We were blessed with one of the absolute best live-in nurses anyone could hope for (Mary). She was kind, caring, loving and extremely gentle with my mother in law’s care. She moved in with us during the time of need making our household life so much easier just knowing that around the clock care was at hand.
My mother in law sadly passed in August of 2015, however we are forever grateful to Complete Competent Care for helping our household know we gave the best care to my mother in law possible, which helped immensely with our loss.
I would highly recommend Complete Competent Care to anyone who wishes to have their loved ones cared for as though they were their own family.
Theresa Nagy
October 19, 2015
Complete Competent Care is a very caring family oriented agency. They made sure they picked the best health care aides to work with my parents. They work very hard to make sure there is a replacement if the aide needs time off. My parents’ aide is excellent. She cares for my parents as if they were her family. I now have peace of mind knowing that they have excellent care 24/7. I also like the fact that a nurse makes home visits. I would highly recommend this agency to anyone in need.
Angela Johnson
August 12, 2015
Dear Sharon,
Just a note to say that Charlie and our family really appreciate the kindness and professionalism that your company shows him. His aids are always on time and very helpful to him. I don’t know what we would do without your company.
Thank you again, Diane
Diane Potuto
August 7, 2015
I am writing to thank the women at Complete Competent Care who have been diligently coming to my mother’s home for past several years. It is with profound appreciation that I would like to express my gratitude for their consistency, kindness and willingness to help my mother with whatever she needed. Whether it was cooking, cleaning or shopping, I was always confident that my mom had her needs met. The professionals at Complete Competent Care not only became loyal caregivers for my mother, but also afforded me a sense if peace knowing that she was always happy and well looked after.
My sincerest thanks,
James Morris
August 22, 2015
Our family is writing to express our appreciation and thanks for the excellent care that our mother is receiving. We have only been using Complete Competent Care for a few months but we have already seen many of the positive influences that your company has had on our mother’s health and well being. The help with the cooking, laundry and cleaning has been amazing, but it is the companionship that has exceeded our expectations. Again, please accept our gratitude for a job well done.
Sincerely,
Tracy Cavalli, Debbe Love and Donna Schneller
August 10, 2015
Dear Staff of Complete Competent Care,
I cannot thank all of you enough for the care you provided for my Mom, Patricia. Everyone associated with your agency was always professional and very good at their job.
Mom’s full time home health aide, Lanora, was like a gift from heaven. Mom adored her, and the feeling was mutual. They always seemed like they had fun together, even as Mom’s condition’s progressed and she required more care. Lanora always had a smile and a laugh for us, and she never complained.
Debbie, the visiting nurse, came faithfully every month, and Mom looked forward to her visits. Debbie was so warm and caring, and her visits never really seemed like “work” to her. It is easy to see that she really enjoys what she does.
Donna and Sharon in the office were always tremendously helpful. If Mom’s aide had to take a rare day off, they helped us find a substitute. They were also great at providing a caring ear just to listen.
There are certainly larger, more well known agencies which provide in home care, but they cannot match the personal, family oriented service that Complete Competent Care provides. I would recommend your agency without hesitation to anyone.
